Do I Need Training?

Yes You Do. Training is a Process, not an event!

Practical training solutions have always been the cornerstone of UDS’ operations. We realize that Knowledge = Confidence, which breeds Enthusiasm…and Enthusiasm sells!
We have compiled an Award Winning menu of courses just for you.

The mission of UDS is to raise the performance bar while maximizing Client wealth. While the Development strategy for each Client is customized and specific, the tools used are consistent.

We will continue to provide training solutions to meet the changing needs of franchised automotive dealerships Nationwide. To Learn More….

Comprehensive 5-Day F&I Certification

Course Type: Classroom
Length: 5 Days

BECOME A TRUE F&I PROFESSIONAL
There’s more to F&I than just selling. Without question, the position of the F&I Manager in today’s dealership is the most detail-oriented role in the dealership’s front end. As the manager of this critical department, the development of specific administrative and management skills is required for consistent success. This Module will address all the primary aspects of becoming a solid administrator as well as review the management traits it takes to becoming a leader in this field.

Ethics & Compliance Certification

Course Type: Classroom | Online
Length: 1 Day Session, or online

GET YOUR ETHICS & COMPLIANCE CERTIFICATION NOW
This course covers a variety of topics from Regulation B (Equal Credit Opportunity Act) to Regulation Z (Truth in Lending). It also covers specific Rules, Regulations and Laws pertaining to Red Flags Rule, OFAC, Adverse Action, Safeguard Rule, Privacy Act, 8300 Rule and Risk Based Pricing. The workshop ends with a final exam and those qualifying with a passing grade will receive a formal written certification (suitable for framing).

F&I Protection Products

Course Type: Classroom
Length: 1-3 Day Sessions

SELL MORE F&I PROTECTION PRODUCTS LIKE A BOSS
Product knowledge creates confidence, which creates enthusiasm and enthusiasm sells. This module will review the common features of each F&I product and service offered in the F&I office. It will also provide each participant with a feature presentation for each product.

Control Through Finance

Course Type: Classroom
Length: 1-3 Day Sessions

CONTROL THROUGH FINANCE
Without a doubt, the major factor in determining the successes and profitability of any F&I Office and the Dealership in general, is Finance Penetration. Statistics tell us that 85% of all F&I products and services sold are sold in conjunction with finance deals. This module is designed to provide the participant with the essential ingredients to maximizing the control of each deal.

Presentation Skills

Course Type: Classroom
Length: 1-3 Day Sessions

MASTER THE PITCH WITH OUR PRESENTATION SKILLS COURSE
Mastering a basic menu presentation is one thing, but this module takes it to the next level. The module is designed to give a streamlined approach that will provide each participant with a more powerful presentation, and the techniques available to improve their product sales and increase dealership profits.

Management Skills

Course Type: Classroom
Length: 1-3 Day Sessions

ADVANCE YOUR SKILLS & RESULTS
There’s more to F&I than just selling. Without question, the position of the F&I Manager in today’s dealership is the most detail-oriented role in the dealership’s front end. As the manager of this critical department, the development of specific administrative and management skills is required for consistent success. This Module will address all the primary aspects of becoming a solid administrator as well as review the management traits it takes to becoming a leader in this field.

Gaining Commitment

Course Type: Classroom
Length: 1-3 Day Sessions

GAINING COMMITMENT
Many Business Managers are unprepared when handling Customers concerns, they often times “wing it” or use “one-liners” to try and persuade their customers to see it their way. Many do not have a consistent process for bringing out and handling objections. Some can handle one “no” but lack the knowledge to handle the second or even third “no”. This module is designed to provide the participant with a rational means to gaining customers commitment to purchase F&I products and services.

Lender Relations

Course Type: Classroom
Length: 1-3 Day Sessions

DOING LENDER RELATIONS THE RIGHT WAY
The F&I Manager is the liaison between the lending institution and the retail customer. When operating in this capacity, the F&I Manager is responsible for dealing with the lender in an upfront and ethical manner and creating a relationship that will deliver when it counts. This module will provide the participant with an understanding on how to build better lender relations that result in a “team” approach making deals happen.

Keys To Leasing

Course Type: Classroom
Length: 1-3 Day Sessions

LEARN TO SELL MORE VIA LEASING
Automotive leasing is as viable a method of driving a new vehicle as is standard financing or paying cash. This module will examine the pros and cons of automotive leasing as well as explain the fairly simple logic and common terminology behind a consumer lease. This module is also designed to enlighten the participants to the F&I profit potential often over looked on a lease transaction.

Custom Training

Course Type: Instructor-Led | Online
Length: 1-3 Day Sessions, or 24/7/365

TRAINING BUILT JUST FOR YOU
Sometimes you need a more customized approach to your training. Great, we can do that too! UDS’ training professionals will concept, develop and deliver a specific training course, or courses, that meets your exact needs? Contact UDS today to see how our Custom Training solutions can work for you.

Why Train With UDS?

United Development Systems, Inc. is a training and development company based in Clearwater, Florida. For 35 years, UDS has been partnering with retail sellers of automotive protection products with focus on maximizing their sales and profits, while maintaining the highest level of customer satisfaction.

The cornerstone of UDS operations has always been training. This involves attention throughout all phases of the UDS/Client relationship – beginning with orientation, and continuing with targeted sales training on a regular basis. Ongoing sales training will serve to reinforce previous information, ensure consistent application of sales methods, and always offer fresh sales ideas.

UDS has been voted the Top F&I Training Company for thirteen consecutive years!

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